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General => Tech Chat => Topic started by: Mags on June 03, 2014, 04:30:08 PM

Title: Network help
Post by: Mags on June 03, 2014, 04:30:08 PM
Hoping you guys can think of something i haven't.

Story starts when Tillie decides that spraying Armorall all over our Sony is a great idea. Needless to say TV toast once it leaked inside.

So picked up a Panasonic. Had display problems.

Exchanged for a Sharp. Well everything seems ok, except I can't get it to connect to my network (on a netgear 4700). Tried all the different protection schemes. Moved the router three times to bring it closer, nada. Different channels, nope.

Let me say that 6 devices are working perfect in the vacinity, plus the Panasonic connected right away.
Talked to sharp tects, they are convinced its a hardware problem.

So, i just took it back, but the new one is same exact problem. Tv sees router (though usually only at 2/5 bars, whereas everything else is full bars).

Stumped atm.
Title: Re: Network help
Post by: Tom on June 03, 2014, 04:37:00 PM
802.11g vs n? 2.5ghz vs 5ghz? WEP vs WPA1 vs WPA2? Make absolute sure it is entering the key properly.
Title: Re: Network help
Post by: Mags on June 03, 2014, 04:55:34 PM
Quote from: Tom on June 03, 2014, 04:37:00 PM
802.11g vs n? 2.5ghz vs 5ghz? WEP vs WPA1 vs WPA2? Make absolute sure it is entering the key properly.

g/n. 2.4ghz. Tried all 3, typically wpa2. If its not not sure what its doing.
Title: Re: Network help
Post by: Lazybones on June 03, 2014, 05:00:26 PM
Quote from: Mags on June 03, 2014, 04:30:08 PM
only at 2/5 bars,

Stumped atm.
If channel hopping did not fix it, then it is what it is.. Sounds like it has a poor antenna or wireless chip-set in general.

I wouldn't go with a smart TV accept for maybe a samsung anyway.. Instead a Amazon FireTV, Roku3 or Sony Google TV streamer to provide the "Smart-functions" since they are far more upgradable.
Title: Re: Network help
Post by: Tom on June 03, 2014, 05:32:38 PM
The lower channels will give greater range and possibly signal strength, so if you haven't tried channel 1, give it a shot. If channel 1 and 6 are too busy, also try 3.
Title: Re: Network help
Post by: Mags on June 03, 2014, 05:37:36 PM
Quote from: Tom on June 03, 2014, 05:32:38 PM
The lower channels will give greater range and possibly signal strength, so if you haven't tried channel 1, give it a shot. If channel 1 and 6 are too busy, also try 3.

Tried almost all 1-11
Title: Re: Network help
Post by: Tom on June 03, 2014, 05:49:30 PM
Do you have a different router or access point you can try? even if its a @%&# old one?
Title: Re: Network help
Post by: Mags on June 03, 2014, 05:57:39 PM
Quote from: Tom on June 03, 2014, 05:49:30 PM
Do you have a different router or access point you can try? even if its a @%&# old one?

Now that is a good question, have to check but think no.
Title: Re: Network help
Post by: Tom on June 03, 2014, 06:08:34 PM
How about a total reset of your router? Is that something you'd hate to do? (losing all settings)


I think its probably the tv, but.... you never know.
Title: Re: Network help
Post by: Lazybones on June 03, 2014, 06:13:36 PM
If only one device out of many has trouble in the same location you have a bad device or you need a much more powerful router to compensate.

2/3 bars is really poor regardless of how the device is calculating it.


Sent from Tapatalk
Title: Re: Network help
Post by: Tom on June 03, 2014, 06:19:45 PM
I get pretty horrible 5ghz on my laptop. partially cause my ap is currently behind a closet... but still. 2.5 is pretty good. usually 5 bars. I'll eventually move it to the hall ceiling, but eh. direct line of site can be helpful.
Title: Re: Network help
Post by: Mr. Analog on June 04, 2014, 05:40:05 AM
It might be worth getting a wire and running updates on the TV before going any further
Title: Re: Network help
Post by: Melbosa on June 04, 2014, 10:40:07 AM
Not much more I can add... I've only worked with Sony and Samsung smart TVs without issue...
Title: Re: Network help
Post by: Mr. Analog on June 04, 2014, 11:01:04 AM
I have a Sharp Aquos and I had it hooked up to a wired connection for a while without any issues, the only real problem is the Smart TV offerings on my model were fairly weak compared to what I got between my BluRay player which supports SBMC and a wide range of codec / network support out of the box and my consoles which offer Netflix and YouTube.

My parents have Netflix set up through their TV but they are on wireless and even with the router being very close & good signal have stuttering issues with it even at lower resolutions.
Title: Re: Network help
Post by: Tom on June 04, 2014, 11:48:27 AM
I specifically chose a dumb* tv over a "Smart" LG (which appears to have been a 'smart'er decision than I originally thought). I based my decision on perceived picture quality, and the samsung blew the LG out of the water. The samsung was also about $200 or so more, for far less features. But it has been so worth it. It is an awesome fricken tv. And LG Likes spying on you, or disabling said SMART features if you don't agree to the spying.

MrA: have they tried moving the router further away? A signal that is too close or two strong is a thing as well.

* it actually does have some "smart" like features, usb port, and some other stuff, but I never use it. no internet though iirc.
Title: Re: Network help
Post by: Mr. Analog on June 04, 2014, 12:05:29 PM
Eh, they just pause occasionally and the buffer catches up, for them it's fine.
Title: Re: Network help
Post by: Mags on June 05, 2014, 03:41:52 AM
So, took the sharp back and got another one. Same damn problem. All my scratching around and i have found others with exactly the same issue (though still wouldn't call it common problem). One person said that a ton of these tv's are going out with an over-sodering problem that is messin up the wireless modules.

So, not sure what to do, cause i'm actually surprised by the picture quality on the sharp. Salesman might not have been lying when he said you never ever by the entry level sharps, but once you get into "professional" grade they are great tv's. The problem is moving into a compareable Samsung (about all thats left) is an extra 650 bones (I would gain 3d but dont really care for it).

All the salesman seem to want to steer away from samsung atm. Apprently alot of quality control issues with last years models ( and this years too early to tell). And, they are apparently pulling a "Sony", now that they are the clear leader the have really started slacking in order to maximize profits (color accuracy on their new tv's being one of the biggest issues, along with weak blacks).

Not sure how much we would use any of the smart features (turning any phone or tablet into a remote, and netflix when/if we ever get better internet being cheif among them). So, perplexed what to do.
Title: Re: Network help
Post by: Tom on June 05, 2014, 08:13:45 AM
Wow. That sucks.


Quote from: Mags on June 05, 2014, 03:41:52 AM
All the salesman seem to want to steer away from samsung atm. Apprently alot of quality control issues with last years models ( and this years too early to tell). And, they are apparently pulling a "Sony", now that they are the clear leader the have really started slacking in order to maximize profits (color accuracy on their new tv's being one of the biggest issues, along with weak blacks).
Well, thats typically what big companies do. they get ahead, then don't think they need to compete or keep up quality anymore. My Samsung's picture quality is awesome imo. blacks are pretty darn black. the actual brightness has to be turned down to like 50% or it burns your retinas. I haven't properly tested color reproduction, but I haven't had issues with it. 55" samsung from a year or so ago, bought at costco, for about $1300. Much more than you'd pay now for a 55" but holy the quality of the cheap tvs is horrid.
Title: Re: Network help
Post by: Mags on June 05, 2014, 08:28:49 AM
Quote from: Tom on June 05, 2014, 08:13:45 AM
Wow. That sucks.


Quote from: Mags on June 05, 2014, 03:41:52 AM
All the salesman seem to want to steer away from samsung atm. Apprently alot of quality control issues with last years models ( and this years too early to tell). And, they are apparently pulling a "Sony", now that they are the clear leader the have really started slacking in order to maximize profits (color accuracy on their new tv's being one of the biggest issues, along with weak blacks).
Well, thats typically what big companies do. they get ahead, then don't think they need to compete or keep up quality anymore. My Samsung's picture quality is awesome imo. blacks are pretty darn black. the actual brightness has to be turned down to like 50% or it burns your retinas. I haven't properly tested color reproduction, but I haven't had issues with it. 55" samsung from a year or so ago, bought at costco, for about $1300. Much more than you'd pay now for a 55" but holy the quality of the cheap tvs is horrid.

There was no debating Samsung still got the brightest displays. Colour i could see in the store when they were side by side, but you never know if that is an accurate representation or just the way the dimwits have the units set up.
Title: Re: Network help
Post by: Lazybones on June 05, 2014, 09:45:18 AM
Quote from: Mags on June 05, 2014, 08:28:49 AM
There was no debating Samsung still got the brightest displays. Colour i could see in the store when they were side by side, but you never know if that is an accurate representation or just the way the dimwits have the units set up.

The default calibration on ALL TVs id garbage and some stores set them to vivid.. so it is really hard to tell. Even a lower end set once calibrated can look substantially different.
Title: Re: Network help
Post by: Mr. Analog on June 05, 2014, 11:00:37 AM
Yeah you want to disable power management and set the tv to "store display" mode (it's actually a thing)

I have a tweaking guide for Sharp bookmarked at home, I'll try and find it after work, just a few small changes and you get a nice bright screen.
Title: Re: Network help
Post by: Tom on June 05, 2014, 11:40:50 AM
Hm, I'll have to look at my TVs settings again. But I know I've tweaked them a tiny bit. And since I have it hooked up via the PC input, it disables any and all fancy processing, no fake 240hz mode, no filtering, nothing. :D