Shaw guy just came, we're all hooked up :D
Redic. They say 150, but i think they are capping it at like 176? Or maybe thats just the max these hitron modems can do at current settings (channel assignments etc)?
Turns out they didn't do what I asked, despite saying they did it... So not only won't they give us the new customer pricing, they didn't even sign mila up as a new customer. Sheesh.
*sad trombone*
So you got the existing-customer rate? $79.90 per month for two years? What did you ask them to do that they didn't do?
Matbe someday Shaw will clue in that offering better deals to new customers than existing ones will just cause people to find ways to be considered a new customer, including switching to a competitor for a few months.
I asked them to sign mila up and id eventually cancel my account. They even had mila go through the steps to sign up... But wah wah they didnt even open up a new account for her.
It go fast
I like that it goes faster than advertised, in both directions. People on the old BB250 plan (250 down dunno what up) used to complain about never getting close to advertised speeds.
I'm surprised how easily their network is absorbing these higher speed connections. They must've done a ton of building.
Part of the 250 problem was the modems and nodes were older Docsis tech that needed more channels to provide those high speeds. The other part is they were still running fiber to their nodes, and upgrading their data centers with higher performance hw.
Rumor has it one of the big US cable companies has upgraded to FTTN, but their datacenters can't handle the load so its slow as butt. And they just spent all their money on buying Timewarner, so theres no money to upgrade.
I've been in awe since last night, @%&# downloads SO FAST
My problem is I've been having issues with youtube, twitch and facebook since the update.
Quote from: Tom on August 30, 2016, 01:32:39 PM
My problem is I've been having issues with youtube, twitch and facebook since the update.
YouTube has problems for sure, though it seems mostly with the web client and not so much the mobile app
Quote from: Mr. Analog on August 30, 2016, 01:45:41 PM
Quote from: Tom on August 30, 2016, 01:32:39 PM
My problem is I've been having issues with youtube, twitch and facebook since the update.
YouTube has problems for sure, though it seems mostly with the web client and not so much the mobile app
I haven't had any problems with anything... Even uploading to work servers is way faster. Do you have your own DNS going still, Tom?
Quote from: Thorin on August 30, 2016, 01:47:53 PM
Quote from: Mr. Analog on August 30, 2016, 01:45:41 PM
Quote from: Tom on August 30, 2016, 01:32:39 PM
My problem is I've been having issues with youtube, twitch and facebook since the update.
YouTube has problems for sure, though it seems mostly with the web client and not so much the mobile app
I haven't had any problems with anything... Even uploading to work servers is way faster. Do you have your own DNS going still, Tom?
I do.
Mainly the issue is videos will buffer more now, and won't always upgrade to HD. For a while it was down to 360p or worse sometimes :o Twitch buffers more, and facebook doesn't always load more than the first post on my feed. It's a little annoying.
I've contacted shaw through the community forums and others are having the same problems, even one of the techs noticed it at their house.
I am not on shaw and I have noticed a significant delay before videos start to play lately on my home connection.
I've been fine on Telus, but I don't frequent lots of YouTubing, although last night I was on for a while watching some vids.
Same browser and technically on the same bandwidth the videos start instantly at work, so I think somethings up with youtube and how the videos are delivered.
At work instant, at home on lightspeed it is taking 5-10s before yourtube videos start in the browser.
As Thorin noted I have noticed that the mobile apps don't seem to have this issue.
Could it be ISPs throttling load to YouTube on non-business accounts?
Crazy question, when the modem is in bridge mode are the ethernet ports active (as if they were a hub?)
Quote from: Mr. Analog on August 30, 2016, 04:59:37 PM
Crazy question, when the modem is in bridge mode are the ethernet ports active (as if they were a hub?)
Well a switch, not a hub.. I believe you get 3 dynamic IPs with shaw and it works on DHCP so you will probably be able to have another direct internet device but I personally prefer to have everything behind my own router / firewall .
Quote from: Lazybones on August 30, 2016, 05:07:14 PM
Quote from: Mr. Analog on August 30, 2016, 04:59:37 PM
Crazy question, when the modem is in bridge mode are the ethernet ports active (as if they were a hub?)
Well a switch, not a hub.. I believe you get 3 dynamic IPs with shaw and it works on DHCP so you will probably be able to have another direct internet device but I personally prefer to have everything behind my own router / firewall .
K, good to know
You used to only get two, and have to ask support to enable any after the original.
Quote from: Thorin on August 08, 2016, 06:39:11 PM
So you got the existing-customer rate? $79.90 per month for two years? What did you ask them to do that they didn't do?
Matbe someday Shaw will clue in that offering better deals to new customers than existing ones will just cause people to find ways to be considered a new customer, including switching to a competitor for a few months.
That's already what many of us do -- every 6 months or so switch to the other half of the duopoly and take the "not a current customer" deal. Until the next 6 months...
Quote from: Tom on August 30, 2016, 01:50:13 PM
Quote from: Thorin on August 30, 2016, 01:47:53 PM
Quote from: Mr. Analog on August 30, 2016, 01:45:41 PM
Quote from: Tom on August 30, 2016, 01:32:39 PM
My problem is I've been having issues with youtube, twitch and facebook since the update.
YouTube has problems for sure, though it seems mostly with the web client and not so much the mobile app
I haven't had any problems with anything... Even uploading to work servers is way faster. Do you have your own DNS going still, Tom?
I do.
Mainly the issue is videos will buffer more now, and won't always upgrade to HD. For a while it was down to 360p or worse sometimes :o Twitch buffers more, and facebook doesn't always load more than the first post on my feed. It's a little annoying.
I've contacted shaw through the community forums and others are having the same problems, even one of the techs noticed it at their house.
I've noticed the Youtube slow down at work for sure, but since I am in a new building the past 3 weeks I just presumed it's to do with a lousier network infrastructure.
When I watch at lunchtime * I immediately switch to 244 (not "Auto") * because even at 360 it hiccups to the point where it is unwatchable. Let alone "Auto" when it tries to up the speed then soon after regrets it :-\
I don't do much else bandwidth-heavy so idk if it's just Youtube or virtually anything, but yeah I think YT at home is also kinda slow compared to pre-August. Although on mobile it seems fine, or at least not as noticeably flakey.
Weird, maybe somebody in Big Internet "got to them" (in conjunction with Net Neutrality stuff, who knows... #TheRealConspiracyIsThatIt'sALLaConspiracy
Quote from: Darren Dirt on August 31, 2016, 03:35:31 PM
Quote from: Thorin on August 08, 2016, 06:39:11 PM
So you got the existing-customer rate? $79.90 per month for two years? What did you ask them to do that they didn't do?
Matbe someday Shaw will clue in that offering better deals to new customers than existing ones will just cause people to find ways to be considered a new customer, including switching to a competitor for a few months.
That's already what many of us do -- every 6 months or so switch to the other half of the duopoly and take the "not a current customer" deal. Until the next 6 months...
I don't do this. I tried Telus a while back, I was not happy. And they don't offer anywhere near the speeds I get from Shaw now. My area's too old and doesn't have fiber, so 50 down is the best they're offering here. I don't think most other posters on this board use Telus, either. Even Melbosa has switched back to Shaw, right?
Switched from Shaw to lightspeed.ca.. It is adsl and delivered over Telus last mile. It is interesting that the IPs show as owned by Telus as well.
(http://www.speedtest.net/result/5595921857.png) (http://www.speedtest.net/my-result/5595921857)
I am honestly tempted by the Shaw 150 at the NEW customer price, but to be honest my current speed is more than I normally need anyway. The upload speed is double what shaw offers (great for remote streaming or uploading), and my plan has an unlimited cap. Lightspeed also generally doesn't increment rates in the same way Shaw has for the last many years.
But you're not actively switching back and forth every six months, right?
I looked at lightspeed again, they still only offer 50Mbps down in my area. $77.95 a month plus $5 for unlimited data plus $4.95 a month network access fee, $95.95 to buy the modem plus $10 to ship it, $75 and $15 set up fee. $87.90 per month, $195.95 start-up cost.
They were definitely competitive with Shaw's pricing until Shaw dropped their pricing. Still, would you switch to save a few bucks now and then switch back in six months? Or in two years, since Shaw's new pricing only happens if you sign a two-year agreement?
Quote from: Thorin on August 31, 2016, 05:29:00 PMEven Melbosa has switched back to Shaw, right?
I was with Shaw for many years, but recently switched to Telus 100/20 Bonded. So I'm a Telus User once again.
Quote from: Thorin on September 01, 2016, 10:22:24 AM
They were definitely competitive with Shaw's pricing until Shaw dropped their pricing. Still, would you switch to save a few bucks now and then switch back in six months? Or in two years, since Shaw's new pricing only happens if you sign a two-year agreement?
Telus is a 2 Year Agreement, so is Shaw 150, so I don't think if you have either you can switch every 6 Months without paying the buyout. On Telus its now $15/m left on your contract to buy out. Not sure what the Shaw 150 is.
Hu-uh. I thought you were with Shaw. Did you switch back to Telus before Shaw started offering WideOpen 150? I thought you were in the same boat as Mr. A and Tom and me - hate Telus and their terrible customer support.
Shaw's 2-year Value Plan cancellation is $15/month for internet only, $20/month for internet and TV packaged together.
Quote from: Thorin on September 01, 2016, 10:50:18 AM
Hu-uh. I thought you were with Shaw. Did you switch back to Telus before Shaw started offering WideOpen 150? I thought you were in the same boat as Mr. A and Tom and me - hate Telus and their terrible customer support.
I was with Shaw. But then a few months ago a Telus guy came a knocking and offered me more for less than what I had with Shaw (a lot less), and they offered better upload than I could get with Shaw. So I changed. Then fast-forward to end of July, and Shaw offers better deal, which they didn't tell me was coming when I gave them a change to match Telus' offer.
And while I hate Telus' support model, I must say their TV, while requiring usage of their Modem as a router, if far superior interface and response time to even the best and newest Shaw devices. That is one thing I will give Telus, as long as you have bandwidth, their Optik TV works very very well.
My parents have Optik TV and I'm not impressed with it, so you must be on some new version of it
Telus PURE fibre 150/150 has started appearing in many areas around here, so that has my interest more than anything, it is not available at my address yet. My understanding is that it is fibre to the curb and then they run a new Ethernet line to your house.
Since I purchased the fairly expensive Bonded VADSL modem needed to get my current service, I would have to see a rather BIG delta in cost or service for me to switch off of Lightspeed at this time.
Yeah, Telus Fiber is showing up in Edmonton area as well, but doesn't existing near my house yet.
https://fibre.telus.com/ if you want to check your postal code. Site error-ed out on me the other day.
Now 30Mbit up is great, but once you go over 100 UP you can start to do other interesting things with your service...
I am already keeping an on some of the cheaper online storage solutions.. While I love my local gigabit network, 100Mbit in both directions generally would be more than enough for streaming and large files. The 1TB limit might be a problem for initial data load however.
https://fibre.telus.com/edmonton/availability/
Checked their coverage map, and MOST of the city is "Planned for future expansions". lol.
Quote from: Thorin on September 01, 2016, 10:22:24 AM
But you're not actively switching back and forth every six months, right?
I think our RW gang is not "typical" though -- the 50Mbps down is fine by me and most, since streaming is enough for my entertainment purposes... But yeah if I needed faster I would be stuck with Shaw I guess.