I've been asked to detail, essentially, the lifecycle of a bug. In my research, I came across this interesting Wikipedia article, where they take about necessary, sufficient, and necessary and sufficient, and sufficient but unnecessary conditions. It all ties back to Root Cause Analysis. Anyway, I know some of us on here will find this an interesting little read; it made me think deeply about the true cause of bugs.
http://en.wikisource.org/wiki/Cause,_Effect,_Efficiency_%26_Soft_Systems_Models#DEVELOPING_THE_LOGIC_OF_CONCEPTUAL_MODELING
I can lend you my old ITIL handbook
Oh, I've got my ITIL stuff, plus it's all (well mostly) available via Wikipedia.
Quote from: Mr. Analog on December 22, 2010, 02:11:57 PM
I can lend you my old ITIL handbook
^ wuh?
http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library ah.
So did y'alls read the actual Wikipedia article? It talks about necessary vs sufficient conditions and logical dependencies between such.
To quote Billy Crystal in a particularly fun movie,
I'M ON VACATIOOOOOOOOOON!
So, nope, didn't read the Heavy Stuff.
Nope, sorry :D
All I know is this:
-Triage
-Backlog
-Active Work Item
-Testing
-Signoff
That's pretty much the cycle anywhere