Had a Telus rep making the rounds in my complex.. It appears that at least in my complex which has had a Telus fiber upgrade they now offer a competing plant to my Shaw 50 plan but with 10Mbit uplink..
This has me seriously considering switching.
Of course they will require you to get triple play. with a 2 year contract at the very least.
Quote from: Tom on November 12, 2013, 11:06:37 AM
Of course they will require you to get triple play. with a 2 year contract at the very least.
Rep stated month to month dry loop... No bundle required but he was only stating 5mbit uplinks at my door, site states 10mbit..
Quote from: Lazybones on November 12, 2013, 11:09:14 AM
Quote from: Tom on November 12, 2013, 11:06:37 AM
Of course they will require you to get triple play. with a 2 year contract at the very least.
Rep stated month to month dry loop... No bundle required but he was only stating 5mbit uplinks at my door, site states 10mbit..
Unless they changed their entire strategy, to get "Optik", they require triple play, and afaik they don't do month to month.
Quote from: Tom on November 12, 2013, 11:13:38 AM
Quote from: Lazybones on November 12, 2013, 11:09:14 AM
Quote from: Tom on November 12, 2013, 11:06:37 AM
Of course they will require you to get triple play. with a 2 year contract at the very least.
Rep stated month to month dry loop... No bundle required but he was only stating 5mbit uplinks at my door, site states 10mbit..
Unless they changed their entire strategy, to get "Optik", they require triple play, and afaik they don't do month to month.
Might be regional... Also it may have recently changed as these plans are drastically different from what I saw previously. Their CAP also matches shaw...
The Internet 50 Plan from telus reads
50Mbit down
10Mbit up (up to)
400GB Cap
$45/mo for 6 mo
$80 /mo standard
Same as Shaw in my area accept that Shaw only offers 3Mbit up.
Interesting. Shaw here gives 5mbps on my plan, and will eventually upgrade to 10mbps. 50 is still 3, but should upgrade to 5 when 100 upgrades to 10.
You guys have some new fiber services poking around out there, telus might be getting antsy.
Out here, telus has never really given a @%&# about what shaw offers. They are still stuck with @%&#ty quality iptv, and 50mbps down. when I can get 100mbps internet, and some areas can get 250mbps.
Quote from: Tom on November 12, 2013, 11:26:12 AM
Interesting. Shaw here gives 5mbps on my plan, and will eventually upgrade to 10mbps. 50 is still 3, but should upgrade to 5 when 100 upgrades to 10.
You guys have some new fiber services poking around out there, telus might be getting antsy.
Out here, telus has never really given a @%&# about what shaw offers. They are still stuck with @%&#ty quality iptv, and 50mbps down. when I can get 100mbps internet, and some areas can get 250mbps.
Telus and Shaw still own all the wires / fiber in the ground for common residential out here... It is only in the city highrises that there is any fiber competition with Vancouver having more Gigabit fiber options than anywhere in North America... But that is an all or nothing situation.. Ether they service your tower or they don't.
Two Words that would make me hesitant: Telus Support
My parents had a rough year with Telus, long queues, slow to get people out on site, crappy work... everything I left behind when I dropped them
(IDK, maybe it's better in BC but Telus residential support is still awful here)
The one thing Telus doesn't care about is keeping a customer happy. They may try and win you back at the end, sometimes. I hear mixed accounts on that. Sometimes you'll get some amazing retention person, other times they really don't care.
I am thinking a call into Shaw to see if they will match the offer is in order... :)
Called Shaw to "disconnect".
Apparently my area has been upgraded to 5Mbit UP already and I should retest without QoS enabled.
Within the year Shaw will offer 15Mbit Up on Broadband 50 in my area...
Looks like I am sticking with Shaw, unless the price increases AGAIN.
Quote from: Lazybones on November 12, 2013, 12:36:52 PM
Called Shaw to "disconnect".
Apparently my area has been upgraded to 5Mbit UP already and I should retest without QoS enabled.
Within the year Shaw will offer 15Mbit Up on Broadband 50 in my area...
Before all the flooding and crap, shaw was rolling out massive upgrades of its network. FTTN everywhere to start, and FTTH to trial areas (mostly new swank neighborhoods, and multitennant buildings).
They originally claimed 50/5, 100/10, and 250/15.. but I can see they'll make exceptions in areas with more competition. I'd certainly like 100/20 or more. that'd be great.
Quote from: Lazybones on November 12, 2013, 12:36:52 PM
Looks like I am sticking with Shaw, unless the price increases AGAIN.
Mine increases 2-5$ every few months. Been like clock work since I signed up.
Haha classic!
Confirmed I am NOT getting 5mbit will be calling support tonight
Quote from: Lazybones on November 12, 2013, 01:58:13 PM
Confirmed I am NOT getting 5mbit will be calling support tonight
Have you power cycled the modem (I assume you have, but you never know)? Sometimes they wont automatically re-provision and need to be restarted.
Quote from: Tom on November 12, 2013, 03:19:45 PM
Quote from: Lazybones on November 12, 2013, 01:58:13 PM
Confirmed I am NOT getting 5mbit will be calling support tonight
Have you power cycled the modem (I assume you have, but you never know)? Sometimes they wont automatically re-provision and need to be restarted.
Plan on doing that first when I get home.... It has however been power cycled at least once in the past month.
Tech told me the rep was wrong and the Broadband 50 is still 3mbit up.
Went back to retentions and I now have broadband 100/5 at the same price fore the next 12 mo..
I guess that will due for now and if they increase the speeds I can step my plan down..
I still find it interesting that the TELUS INternet 50 bare plan for $80/mo claims 10Mbit upload
http://www.telus.com/internet/plans/internet-50/
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
Also somehow the upgrade removed my bridged configuration so my setup is double NATTED now...
Have to wait till tomorrow to hear back from them... Grrrrrrrr. Wish I had checked my IP when I had them on the phone the first time.
:(
Ugh that sucks. Those people need to remember the settings and re-apply them.
That said, the 100/5 plan is due for an upgrade to 100/10 in the next few months in many areas. So there's that to look forward to.
Quote from: Lazybones on November 12, 2013, 08:28:17 PM
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
So what you're saying is that your internet connection is now faster than your router can handle?
Quote from: Thorin on November 13, 2013, 09:55:05 AM
Quote from: Lazybones on November 12, 2013, 08:28:17 PM
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
So what you're saying is that your internet connection is now faster than your router can handle?
Sounds that way.
Quote from: Thorin on November 13, 2013, 09:55:05 AM
Quote from: Lazybones on November 12, 2013, 08:28:17 PM
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
So what you're saying is that your internet connection is now faster than your router can handle?
Yes, it appears that way... the RT-N16 isn't exactly a top of the line router..
It appears its line speed is about 91 and its advanced QoS speeds is only 60.
However QoS is only a big deal if you are consuming the whole line...
I hope Shaw can put my service back into route mode... Can't access any of my home hosted stuff now.
Quote from: Lazybones on November 13, 2013, 10:04:35 AM
Quote from: Thorin on November 13, 2013, 09:55:05 AM
Quote from: Lazybones on November 12, 2013, 08:28:17 PM
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
So what you're saying is that your internet connection is now faster than your router can handle?
Yes, it appears that way... the RT-N16 isn't exactly a top of the line router..
It appears its line speed is about 91 and its advanced QoS speeds is only 60.
However QoS is only a big deal if you are consuming the whole line...
I hope Shaw can put my service back into route mode... Can't access any of my home hosted stuff now.
They can. Last time I upgraded, my modem was reset as well, just called tech support, told them I wanted it in bridge mode, and it happened within minutes.
Quote from: Tom on November 13, 2013, 11:14:04 AM
Quote from: Lazybones on November 13, 2013, 10:04:35 AM
Quote from: Thorin on November 13, 2013, 09:55:05 AM
Quote from: Lazybones on November 12, 2013, 08:28:17 PM
O I should note that the RT-N16 router can route at up to 91Mbits/s but if you turn QoS on your throughput tops out around 60mbits.
So what you're saying is that your internet connection is now faster than your router can handle?
Yes, it appears that way... the RT-N16 isn't exactly a top of the line router..
It appears its line speed is about 91 and its advanced QoS speeds is only 60.
However QoS is only a big deal if you are consuming the whole line...
I hope Shaw can put my service back into route mode... Can't access any of my home hosted stuff now.
They can. Last time I upgraded, my modem was reset as well, just called tech support, told them I wanted it in bridge mode, and it happened within minutes.
Ya the 24/7 support isn't so hot when you call late at night it seems.. I didn't notice the route / bridge issue till fairly late last night when I was looking into something that stopped working.
So this has turned into a Shaw support story thread but they fixed the issue and my stuff at home is back online..
Now I just need to double check my bills for a few months...
Nice thing is that the same guy I talked to last called me today to compete the fix and verify everything was OK. Shaw support is better than others that is for sure.
Funny how it started at "Telus has great speed" and morphed into "Shaw is keeping me happy with their support".
I noticed in another thread that even Melbosa has switched back to Shaw - I guess your Telus contract finished, Mel?
Well in a round about way I got what I wanted... Honestly if I could get a 10/10 Plan for less than I pay now I would be happy... It is rather rare that I see the full benefit of such a high download speed.
So I i did some checking and my router is supposed to be capable of up to 140Mbits routing according to small net builder..
I updated the firmware then check the bandwidth results during the speed tests on the routers throughput page... according to it I am getting 99Mbits / 5.1Mbits with QoS dissabled..
Haven't re-tested with QoS, not sure I need to..
Interesting thing in the latest firmware it not only supports 3G USB fail-over but also supports load-balancing between your Wired and Wireless 3G connection.
Quote from: Lazybones on November 13, 2013, 07:34:30 PM
So I i did some checking and my router is supposed to be capable of up to 140Mbits routing according to small net builder..
I updated the firmware then check the bandwidth results during the speed tests on the routers throughput page... according to it I am getting 99Mbits / 5.1Mbits with QoS dissabled..
Haven't re-tested with QoS, not sure I need to..
Interesting thing in the latest firmware it not only supports 3G USB fail-over but also supports load-balancing between your Wired and Wireless 3G connection.
That is a really nice feature. Imagine slapping a HSPA+ or LTE dongle in there. That's something I'd do if I could get a cheap enough data only 3G plan. for those occasions where shaw goes down in the middle of work.