Network help

Mags · June 03, 2014, 04:30:08 PM

Hoping you guys can think of something i haven't.

Story starts when Tillie decides that spraying Armorall all over our Sony is a great idea. Needless to say TV toast once it leaked inside.

So picked up a Panasonic. Had display problems.

Exchanged for a Sharp. Well everything seems ok, except I can't get it to connect to my network (on a netgear 4700). Tried all the different protection schemes. Moved the router three times to bring it closer, nada. Different channels, nope.

Let me say that 6 devices are working perfect in the vacinity, plus the Panasonic connected right away.
Talked to sharp tects, they are convinced its a hardware problem.

So, i just took it back, but the new one is same exact problem. Tv sees router (though usually only at 2/5 bars, whereas everything else is full bars).

Stumped atm.

Tom · June 03, 2014, 04:37:00 PM

802.11g vs n? 2.5ghz vs 5ghz? WEP vs WPA1 vs WPA2? Make absolute sure it is entering the key properly.

Mags · June 03, 2014, 04:55:34 PM

Quote from: Tom on June 03, 2014, 04:37:00 PM
802.11g vs n? 2.5ghz vs 5ghz? WEP vs WPA1 vs WPA2? Make absolute sure it is entering the key properly.

g/n. 2.4ghz. Tried all 3, typically wpa2. If its not not sure what its doing.

Lazybones · June 03, 2014, 05:00:26 PM

Quote from: Mags on June 03, 2014, 04:30:08 PM
only at 2/5 bars,

Stumped atm.

If channel hopping did not fix it, then it is what it is.. Sounds like it has a poor antenna or wireless chip-set in general.

I wouldn't go with a smart TV accept for maybe a samsung anyway.. Instead a Amazon FireTV, Roku3 or Sony Google TV streamer to provide the "Smart-functions" since they are far more upgradable.

Tom · June 03, 2014, 05:32:38 PM

The lower channels will give greater range and possibly signal strength, so if you haven't tried channel 1, give it a shot. If channel 1 and 6 are too busy, also try 3.

Mags · June 03, 2014, 05:37:36 PM

Quote from: Tom on June 03, 2014, 05:32:38 PM
The lower channels will give greater range and possibly signal strength, so if you haven't tried channel 1, give it a shot. If channel 1 and 6 are too busy, also try 3.

Tried almost all 1-11

Tom · June 03, 2014, 05:49:30 PM

Do you have a different router or access point you can try? even if its a @%&# old one?

Mags · June 03, 2014, 05:57:39 PM

Quote from: Tom on June 03, 2014, 05:49:30 PM
Do you have a different router or access point you can try? even if its a @%&# old one?

Now that is a good question, have to check but think no.

Tom · June 03, 2014, 06:08:34 PM

How about a total reset of your router? Is that something you'd hate to do? (losing all settings)

I think its probably the tv, but.... you never know.

Lazybones · June 03, 2014, 06:13:36 PM

If only one device out of many has trouble in the same location you have a bad device or you need a much more powerful router to compensate.

2/3 bars is really poor regardless of how the device is calculating it.

Sent from Tapatalk

Tom · June 03, 2014, 06:19:45 PM

I get pretty horrible 5ghz on my laptop. partially cause my ap is currently behind a closet... but still. 2.5 is pretty good. usually 5 bars. I'll eventually move it to the hall ceiling, but eh. direct line of site can be helpful.

Mr. Analog · June 04, 2014, 05:40:05 AM

It might be worth getting a wire and running updates on the TV before going any further

Melbosa · June 04, 2014, 10:40:07 AM

Not much more I can add... I've only worked with Sony and Samsung smart TVs without issue...

Mr. Analog · June 04, 2014, 11:01:04 AM

I have a Sharp Aquos and I had it hooked up to a wired connection for a while without any issues, the only real problem is the Smart TV offerings on my model were fairly weak compared to what I got between my BluRay player which supports SBMC and a wide range of codec / network support out of the box and my consoles which offer Netflix and YouTube.

My parents have Netflix set up through their TV but they are on wireless and even with the router being very close & good signal have stuttering issues with it even at lower resolutions.

Tom · June 04, 2014, 11:48:27 AM

I specifically chose a dumb* tv over a "Smart" LG (which appears to have been a 'smart'er decision than I originally thought). I based my decision on perceived picture quality, and the samsung blew the LG out of the water. The samsung was also about $200 or so more, for far less features. But it has been so worth it. It is an awesome fricken tv. And LG Likes spying on you, or disabling said SMART features if you don't agree to the spying.

MrA: have they tried moving the router further away? A signal that is too close or two strong is a thing as well.

* it actually does have some "smart" like features, usb port, and some other stuff, but I never use it. no internet though iirc.